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Privacy Policy

1. Who We Are

X-Feel is a men’s clothing wholesale business based in Rome, Italy. The website is managed by New Golday S.R.L.S., headquartered at:
Via Napoleone III 85-87, 00185 Rome, Italy
VAT Number: 14676171003
Contact: xiao290502902@gmail.com | +39 393 8119 999

2. What Personal Data We Collect

We may collect the following data:

  • Full name

  • Email address

  • Phone number and associated customer social media account (if provided)

  • Company/business name (if applicable)

  • Order and communication records

We do not collect sensitive personal information or online payment details, as all transactions are processed manually.

3. How We Use Your Data

We use your personal data to:

  • Respond to inquiries and provide customer service

  • Process and fulfill orders

  • Arrange shipping and manage communications

  • Send marketing communications, such as product updates or promotions (see Section 5)

4. Data Sharing

We may share your personal data with:

  • Our website hosting provider

  • Other current or future third-party infrastructure providers (e.g., email servers, CRM systems) as needed to operate our business

  • Delivery and logistics services when required to complete an order

All third parties are required to handle your data securely and only for the purposes specified.

5. Marketing & Communication

We may use your contact details to send newsletters, product updates, offers, or event announcements relevant to your business interests.

You may opt out of marketing communications at any time by clicking “unsubscribe” in emails or contacting us at xiao290502902@gmail.com 

6. Legal Basis for Processing

We process data based on:

  • Contractual necessity (e.g., processing orders)

  • Legitimate business interest (e.g., customer relationship management and marketing)

  • Legal obligations (e.g., accounting and invoicing)

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your data

  • Correct inaccurate or outdated information

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw marketing consent at any time

  • File a complaint with your data protection authority

To exercise these rights, contact us at: xiao290502902@gmail.com

8. Data Retention

We retain personal data only as long as necessary to fulfill orders, support customer relations, or meet legal obligations. When no longer needed, data is securely deleted.

9. Cookies

Our website may use essential cookies provided by Wix.com for functionality and performance. We do use third-party advertising or behavioral tracking cookies.

10. Data Security

We apply reasonable technical and organizational safeguards to protect your data from loss, theft, unauthorized access, or misuse.

11. Policy Updates

This Privacy Policy may be updated periodically. We will notify users of significant changes through the website or direct communication.

12. Contact

If you have any questions or concerns regarding your data or this policy, contact us at:

📧 xiao290502902@gmail.com
📞 +39 393 8119 999
📍 Via Napoleone III 85-87, 00185 Rome, Italy

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